SmartTeach Performance Degradation
Update - We are continuing to monitor for any further issues.
Sep 03, 2026 - 15:46 EDT
Update - System performance has returned to normal levels, we are continuing to monitor.
Sep 03, 2026 - 15:26 EDT
Monitoring - System performance has returned to normal levels.
Sep 03, 2026 - 15:07 EDT
Investigating - Some customers are experiencing issues with SmartTeach. We are investigating and will provide more information as soon as possible.
Sep 03, 2026 - 13:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 02, 2026 - 15:00 EDT
Investigating - Some customers are experiencing issues with SmartTeach. This is due to an issue with a down stream provider. We will provide more information as soon as possible.
Sep 02, 2026 - 13:31 EDT

About This Site

Welcome to the Teaching Strategies status page. This page provides up to date information about the availability of the Teaching Strategies online systems and solutions.

Uptime over the past 90 days. View historical uptime.
SmartTeach Operational
Library Area Operational
Teach Area Operational
Assess Area Operational
Develop Area Operational
Quorum Operational
The Hub Operational
Report Area Operational
Engage Area Operational
Manage Area Operational
Tadpoles Operational
ReadyRosie Operational
Technical Support Operational
Support Portal Operational
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
SmartTeach Mobile Operational
90 days ago
100.0 % uptime
Today
Finch Mobile Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

System Maintenance - SmartTeach - Sept 9 Sep 9, 2026 22:00 - Sep 10, 2026 02:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 31, 2026 - 08:15 EDT

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Unresolved incident: SmartTeach Performance Degradation.

Sep 2, 2026

SmartTeach Performance Degradation
Resolved - This incident has been resolved.
Sep 2, 11:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 14:54 EDT
Investigating - Some customers are experiencing issues with SmartTeach. This is due to an issue with a down stream provider. We will provide more information as soon as possible.
Sep 1, 14:08 EDT

Sep 1, 2026

Aug 31, 2026

Performance Degradation: Child Profile & Reports Data Display
Resolved - This incident has been resolved.
Aug 31, 20:27 EDT
Investigating - Investigating - We are currently investigating an issue preventing the most up-to-date information from appearing on the Child Profile page and Reports.

Please be assured that all underlying data is entirely safe, secure, and has not been lost.

Our engineering team is actively working on a fix to restore real-time data visibility as quickly as possible. We understand the critical nature of this data during the back-to-school transition and sincerely appreciate your patience.
Aug 31, 15:05 EDT
Data Processing Delays - Admin Reports
Resolved - This incident has been resolved.
Aug 31, 08:12 EDT
Investigating - From Friday at 10:00 p.m. CT through approximately Monday at 9:00 a.m. CT, Admin Reports data may not refresh while we complete planned platform maintenance. Existing report data will remain available. We appreciate your patience as regular updates are restored
Aug 26, 17:23 EDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

System Maintenance - SmartTeach - Aug 28
Completed - The scheduled maintenance has been completed.
Aug 29, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 13, 12:58 EDT

Aug 28, 2026

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

System Maintenance - SmartTeach - Aug 21
Completed - The scheduled maintenance has been completed.
Aug 22, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 6, 15:46 EDT

Aug 21, 2026

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