📌 Known Issues 1

Attachments may not upload on iOS/iPadOS 26.5.2

We’re aware of an issue affecting users on devices running iOS/iPadOS 26.5.2 that may prevent attachments from uploading when adding documentation in GOLD.

The issue appears to be related to Apple’s latest iOS update. Our team is actively investigating a workaround and will provide more information as soon as it is available.

Workaround: Affected users can use the SmartTeach mobile app to add attachments and send documentation to GOLD.

We’ll share another update as soon as more information is available.

All Systems Operational

About This Site

Welcome to the Teaching Strategies status page. This page provides up to date information about the availability of the Teaching Strategies online systems and solutions.

SmartTeach Operational
Library Area Operational
Teach Area Operational
Assess Area Operational
Develop Area Operational
Quorum Operational
The Hub Operational
Report Area Operational
Family Area Operational
Administration Area Operational
Tadpoles Operational
ReadyRosie Operational
Technical Support Operational
Support Portal Operational
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
SmartTeach Mobile Operational
90 days ago
100.0 % uptime
Today
Finch Mobile Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

System Maintenance - SmartTeach - Aug 19 Aug 19, 2026 22:00 - Aug 20, 2026 02:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 12, 2026 - 17:45 EDT

System Maintenance - SmartTeach - Aug 21 Aug 21, 2026 22:00 - Aug 22, 2026 02:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 06, 2026 - 15:46 EDT

System Maintenance - SmartTeach - Aug 28 Aug 28, 2026 22:00 - Aug 29, 2026 02:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Aug 13, 2026 - 12:58 EDT

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Resolved - This incident has been resolved.
Aug 14, 12:54 EDT
Update - We are continuing to investigate this issue.
Aug 11, 10:34 EDT
Investigating - We are investigating an issue affecting the ReadyRosie Admin Dashboard following the 2026–27 school-year rollover.

Some customers may be unable to load the Admin Dashboard. Customers who can access it may see incomplete or inaccurate current school-year information, including reporting metrics.

To protect data integrity while we restore service, school-year updates are temporarily unavailable. We expect to resolve this issue by the end of the week and will provide updates as progress continues.

Aug 11, 10:34 EDT

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Completed - The scheduled maintenance has been completed.
Aug 8, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 28, 14:28 EDT

Aug 7, 2026

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.