This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Posted Jun 20, 2025 - 18:11 EDT
Update
We are seeing recovery in platform response times. Our team is continuing work to address data update delays.
Posted Jun 20, 2025 - 17:21 EDT
Identified
Users are experiencing intermittent high response times across the platform resulting in delays for logins and most areas of Smart Teach. Admins are also experiencing delays with updates in the administration tool. We have identified the issue and are working on a resolution.
Posted Jun 20, 2025 - 16:10 EDT
Investigating
Some users are experiencing issues with login to the Smart Teach platform. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
Posted Jun 20, 2025 - 15:12 EDT
This incident affected: SmartTeach (Library Area, Teach Area, Assess Area, Develop Area, Report Area, Family Area, Administration Area).