Incident History

June 2025

Platform Performance Issue
This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Jun 20, 15:12 - 18:11 EDT
[Scheduled] System Maintenance - June 18
The scheduled maintenance has been completed.
Jun 18, 21:00 - Jun 19, 00:00 EDT
Platform Performance Issue - Tadpoles and Mobile Apps
This incident has been resolved.
Jun 12, 14:41 - 17:27 EDT

May 2025

[Scheduled] System Maintenance - Thursday, May 29, 9pm-Midnight ET
The scheduled maintenance has been completed.
May 29, 21:00 - May 30, 00:00 EDT
[Scheduled] System Maintenance - April 30
The scheduled maintenance has been completed.
Apr 30, 21:00 - May 1, 00:00 EDT

April 2025

Platform Performance Issue - The Hub
This incident has been resolved.
Apr 23, 08:05 - 09:28 EDT
Degraded Performance - Assess
The degraded performance issue in Assess has been resolved and the “At a Glance”, “Checkpoints”, and documentation creation are restored. All documentation is now visible again - no action needed.
Apr 21, 10:14 - Apr 22, 10:35 EDT
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