📌 Known Issues 1

Lesson Plans Not Saving Correctly

Area: Teach
Status: Fixed
Last Updated: Nov. 13, 2025, 10:00am ET
Reference: MYTS-56634

The issue some users experienced where guides were not always following their Weekly Template has been resolved. Guides should now follow the selected template as expected, even after removing another guide from the same period.

For a brief walkthrough of the fix and updated behavior, view this short video.
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Platform Performance Issue

Incident Report for Teaching Strategies, LLC.

Resolved

This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.

Posted May 22, 2023 - 12:10 EDT

Monitoring

MyTeachingStrategies is now operating as expected. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.

Posted May 22, 2023 - 10:34 EDT

Identified

This issue is due to our WAF (Web Application Firewall). Our team is actively addressing this issue, and we will provide further updates until this is fully resolved.

Posted May 22, 2023 - 10:28 EDT

Investigating

Users are unable to access MyTeachingStrategies. We are currently investigating the root cause of the issue and will provide more information as soon as possible.

Posted May 22, 2023 - 10:06 EDT

This incident affected: SmartTeach (Library Area, Teach Area, Assess Area, Develop Area, Quorum, The Hub, Report Area, Family Area, Administration Area).