📌 Known Issues 1

Lesson Plans Not Saving Correctly

Area: Teach
Status: Fixed
Last Updated: Nov. 13, 2025, 10:00am ET
Reference: MYTS-56634

The issue some users experienced where guides were not always following their Weekly Template has been resolved. Guides should now follow the selected template as expected, even after removing another guide from the same period.

For a brief walkthrough of the fix and updated behavior, view this short video.
If the video doesn’t load, open it in a new tab.

Platform Performance Issue

Incident Report for Teaching Strategies, LLC.

Resolved

The upstream networking issue has been resolved.

Posted Jul 25, 2024 - 17:52 EDT

Investigating

We are experiencing network issues with one of our network upstream providers. The provider is working to resolve the issue, but in the mean time you may experience intermittent degradation of site performance or errors. We are working with our provider to resolve the issue as quickly as possible and we’ll provide updates as we receive them from the provider.

Posted Jul 24, 2024 - 12:54 EDT

This incident affected: SmartTeach (Library Area, Teach Area, Assess Area, Develop Area, Quorum, The Hub, Report Area, Family Area, Administration Area).