We’re aware of an issue affecting users on devices running
iOS/iPadOS 26.5.2 that may prevent attachments from uploading when
adding documentation in GOLD.
The issue appears to be related to Apple’s latest iOS update. Our
team is actively investigating a workaround and will provide more
information as soon as it is available.
Workaround: Affected users can use the SmartTeach
mobile app to add attachments and send documentation to GOLD.
We’ll share another update as soon as more information is available.
We are investigating an issue affecting the ReadyRosie Admin Dashboard following the 2026–27 school-year rollover.
Some customers may be unable to load the Admin Dashboard. Customers who can access it may see incomplete or inaccurate current school-year information, including reporting metrics.
To protect data integrity while we restore service, school-year updates are temporarily unavailable. We expect to resolve this issue by the end of the week and will provide updates as progress continues.