We are currently investigating an issue preventing emails from being sent via Tadpoles and the Engage area of SmartTeach (sharing via email). Customers may be unable to send new emails through these features at this time. We are actively working to identify the root cause and will provide an update as soon as more information is available.
Posted Jan 20, 2026 - 09:28 EST
This incident affected: Tadpoles and SmartTeach (Family Area).