📌 Known Issues 1

Lesson Plans Not Saving Correctly

Area: Teach
Status: Fixed
Last Updated: Nov. 13, 2025, 10:00am ET
Reference: MYTS-56634

The issue some users experienced where guides were not always following their Weekly Template has been resolved. Guides should now follow the selected template as expected, even after removing another guide from the same period.

For a brief walkthrough of the fix and updated behavior, view this short video.
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Platform Performance Issue

Incident Report for Teaching Strategies, LLC.

Resolved

This incident has been resolved.

Posted Jan 29, 2025 - 19:33 EST

Monitoring

Upstream vendor has implemented a fix and we our Assess and Teach are now back online. We will continue to monitor.

Posted Jan 29, 2025 - 19:10 EST

Investigating

Users are experiencing degraded performance on the Assess and Teach modules of Smart Teach due to a recurrence of the upstream vendor issue. They are aware and working on a resolution.

Posted Jan 29, 2025 - 18:17 EST

This incident affected: SmartTeach (Teach Area, Assess Area, Administration Area).