We’re aware of an issue affecting users on devices running
iOS/iPadOS 26.5.2 that may prevent attachments from uploading when
adding documentation in GOLD.
The issue appears to be related to Apple’s latest iOS update. Our
team is actively investigating a workaround and will provide more
information as soon as it is available.
Workaround: Affected users can use the SmartTeach
mobile app to add attachments and send documentation to GOLD.
We’ll share another update as soon as more information is available.