📌 Known Issues 1

Lesson Plans Not Saving Correctly

Area: Teach
Status: Fixed
Last Updated: Nov. 13, 2025, 10:00am ET
Reference: MYTS-56634

The issue some users experienced where guides were not always following their Weekly Template has been resolved. Guides should now follow the selected template as expected, even after removing another guide from the same period.

For a brief walkthrough of the fix and updated behavior, view this short video.
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Platform Performance Issue

Incident Report for Teaching Strategies, LLC.

Resolved

Assess "At a Glance" and documentation creation are restored. Missing documentation from today will be back by tomorrow - no action needed.

Posted Feb 03, 2025 - 17:33 EST

Identified

Some customers are experiencing issues with slow documentation creation and the "At a Glance" function of Assess. The issue has been identified and a fix is being implemented.

Posted Feb 03, 2025 - 13:55 EST

This incident affected: SmartTeach (Assess Area).