📌 Known Issues 0

SmartTeach Performance Degradation

Incident Report for Teaching Strategies, LLC.

Resolved

This incident has been resolved.
Posted Sep 02, 2026 - 11:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2026 - 14:54 EDT

Investigating

Some customers are experiencing issues with SmartTeach. This is due to an issue with a down stream provider. We will provide more information as soon as possible.
Posted Sep 01, 2026 - 14:08 EDT
This incident affected: SmartTeach (Library Area, Teach Area, Assess Area, Develop Area, Quorum, The Hub, Report Area, Family Area, Administration Area) and Tadpoles, ReadyRosie, Technical Support, Support Portal.