We’re aware of an issue affecting users on devices running
iOS/iPadOS 26.5.2 that may prevent attachments from uploading when
adding documentation in GOLD.
The issue appears to be related to Apple’s latest iOS update. Our
team is actively investigating a workaround and will provide more
information as soon as it is available.
Workaround: Affected users can use the SmartTeach
mobile app to add attachments and send documentation to GOLD.
We’ll share another update as soon as more information is available.
From Friday at 10:00 p.m. CT through approximately Monday at 9:00 a.m. CT, Admin Reports data may not refresh while we complete planned platform maintenance. Existing report data will remain available. We appreciate your patience as regular updates are restored