📌 Known Issues 1

Lesson Plans Not Saving Correctly

Area: Teach
Status: Fixed
Last Updated: Nov. 13, 2025, 10:00am ET
Reference: MYTS-56634

The issue some users experienced where guides were not always following their Weekly Template has been resolved. Guides should now follow the selected template as expected, even after removing another guide from the same period.

For a brief walkthrough of the fix and updated behavior, view this short video.
If the video doesn’t load, open it in a new tab.

Platform Performance Issue - Quorum and The Hub

Incident Report for Teaching Strategies, LLC.

Resolved

This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.

Posted Aug 29, 2024 - 17:14 EDT

Monitoring

Quorum and The Hub are now operating as expected. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.

Posted Aug 29, 2024 - 16:49 EDT

Investigating

Users are unable to access Quorum and The Hub from SmartTeach. We are currently investigating the root cause of the issue and will provide more information as soon as possible.

Posted Aug 29, 2024 - 16:12 EDT

This incident affected: SmartTeach (Quorum, The Hub).