Investigating - We are currently investigating an issue preventing the most up-to-date information from appearing on the Child Profile page and Reports.
Please be assured that all underlying data is entirely safe, secure, and has not been lost.
Our engineering team is actively working on a fix to restore real-time data visibility as quickly as possible. We understand the critical nature of this data during the back-to-school transition and sincerely appreciate your patience.
Posted Aug 31, 2026 - 15:05 EDT
This incident affected: SmartTeach (Assess Area, Report Area).