All Systems Operational

About This Site

Welcome to the Teaching Strategies performance status page. This page provides up to date information about the availability of the Teaching Strategies online systems and solutions.

SmartTeach Operational
Library Area ? Operational
Teach Area ? Operational
Assess Area ? Operational
Develop Area ? Operational
Quorum Operational
The Hub Operational
Report Area ? Operational
Family Area ? Operational
Administration Area ? Operational
Tadpoles Operational
ReadyRosie Operational
Technical Support ? Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System Maintenance - April 30 Apr 30, 2025 21:00 - May 1, 2025 00:00 EDT

Due to required system maintenance, SmartTeach and it's solutions will be unavailable during this time. We appreciate your patience and understanding as we make important updates to the platform.
Posted on Apr 23, 2025 - 18:14 EDT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Platform Performance Issue - The Hub
Resolved - This incident has been resolved.
Apr 23, 09:28 EDT
Monitoring - Our community platform vendor has implemented a fix, and is monitoring results. SmartTeach users should now be able to access The Hub. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Apr 23, 08:44 EDT
Identified - SmartTeach users are unable to access The Hub. This is due to performance issues currently experienced by our community platform vendor. Please review their status page for more details: https://status.higherlogic.com/

We'll update this incident when we receive more information. Thank you for your patience.
Apr 23, 08:05 EDT
Apr 22, 2025
Degraded Performance - Assess
Resolved - The degraded performance issue in Assess has been resolved and the “At a Glance”, “Checkpoints”, and documentation creation are restored. All documentation is now visible again - no action needed.
Apr 22, 10:35 EDT
Identified - We have identified the issue causing the degraded performance and our team is working on a solution to resolve as soon as possible. We will continue to post updates as soon as a fix is applied.
Apr 21, 11:03 EDT
Investigating - Some users are currently experiencing degraded performance and receiving errors from the Assess area of the Smart Teach platform. We are investigating the root cause of the issue and will provide more information as soon as possible.
Apr 21, 10:14 EDT
Apr 21, 2025
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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